Your new vehicle warranty
In October 2003 European Union legislation affecting the motor trade came into force. Its full title is ‘Block Exemption Regulations 1400/2002’ (in short ‘BER’).
This legislation changes the way cars may be serviced and repaired and gives motorists a lot more freedom and choice in their decision as to who should look after their cars. This helps independent garages like myself as it stops the manufacturer bases dealerships having a monopoly of the industry, and gives you, the motorist, the opportunity to reduce your servicing costs.
Now motorists can use any garage of their choice to service their cars without invalidating the manufacturer’s warranty, subject to:
- the service is carried out in accordance with the manufacturer’s servicing schedules and is recorded as such;
- any parts used are of ‘appropriate quality’ and are recorded as such.
The Office of Fair Trading confirms that the new BER prohibits vehicle assemblers’ warranties from including conditions requiring that:
- all normal maintenance be provided within the vehicle makers’ network;
- all parts used must be the vehicle assembler’s ‘original spare parts’.
Therefore Motorists and Garages are no longer forced to use parts supplied from the Vehicle Assembler in order to maintain the New Vehicle Warranty.